Delivery
I aim to send out all orders within 24 hours or next working day. All orders are sent via Royal Mail Tracked 48 for delivery within 3 working days. I currently deliver within the UK only.
Returns
Firstly, to minimise the chance of a return please feel free to ask as many questions as you like about the goods you are interested in — I am more than happy to help.
However, returns are accepted for non bespoke items bought online within 14 days of purchase. Please email me with details of your order to request a return.
To be eligible for a full refund, only goods that are unused and in their original state and packaging and returned in the same condition that you received them will be accepted for refund.
Once your return has been accepted you will need to return the item back to me. Please return any items using a trackable service as the goods being returned are the responsibility of the sender until they are received by me. You are liable for the cost of the return, unless otherwise agreed.
Once your return has been checked you will be refunded to your original payment method minus the return delivery charge within 7 days.
However, returns are accepted for non bespoke items bought online within 14 days of purchase. Please email me with details of your order to request a return.
To be eligible for a full refund, only goods that are unused and in their original state and packaging and returned in the same condition that you received them will be accepted for refund.
Once your return has been accepted you will need to return the item back to me. Please return any items using a trackable service as the goods being returned are the responsibility of the sender until they are received by me. You are liable for the cost of the return, unless otherwise agreed.
Once your return has been checked you will be refunded to your original payment method minus the return delivery charge within 7 days.
